Policies

AGREEMENT: First time consignors will get a copy of the consignor agreement after creating their Circle Hand account, all agreements must be signed at first drop off

COMMUNICATION: You’ll get email updates from Circle Hand when items sell or if they’re expiring

 CONSIGNOR PORTAL: Check your Circle Hand account any time for balance inquiries, payment request, or to add new items

CONSIGNMENT: We offer a 50/50 split for items sold up to $300; Items sold above $300 will receive a 60 consignor/ 40 shop split; items follow a 90-day consignment period, beginning when they are approved

DISCOUNT: Items sell at full price for the first 45 days, 50% off the next 45 days; We reserve the right to discount items without notice

EXPERIENCE: We want to make this an easy/fun experience for our consignors and buyers – let us know if we’re missing the mark

PAYMENT: You may elect to be paid before your consignment period ends through Circle Hand; otherwise, payment will be issued quarterly to your preferred payout method (check, store credit, PayPal)

RETURNS: In-store purchases are FINAL SALE; We do not accept returns or exchanges. Shipped items may be returned within one-week of purchase and must be unworn with original tags intact. Return shipping not refunded.

UNSOLD ITEMS: If you choose to pick up your items, they must be picked up within one weeks of expiration; items not picked up within one week will be donated. ****If you would like your items returned but are unable to pick up, please email, call, or text us.

 OUT OF TOWN: We love our out-of-town consignors and shoppers! Enjoy FREE shipping on purchased or consigned items over $50, and just $7 flat-rate shipping on anything under. *DDC cannot be held liable for any items lost in transit.